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FAQs

What are composite balustrades?

A composite balustrade is made from a manufactured mix of wood and plastic fibres to create a durable material which looks and behaves like wood but doesn’t rot.

What are the benefits of choosing a composite balustrade?

There are many big benefits to choosing a composite balustrade. There are five stunning colours to choose from, you don’t need to treat or paint your balustrades and they come supplied with a competitive, industry-leading 25-year residential warranty and 10-year commercial warranty. What’s more, NeoTimber’s range of capped composite balustrades offer higher stain and fade [...]

How long do composite balustrades last?

Composite balustrades are supplied with a 25-year residential warranty and a 10-year commercial warranty. This warranty is based on full adherence to NeoTimber’s installation guidelines.

Where can I use composite balustrades?

Because NeoTimber® composite balustrades are made for both commercial and residential applications, they are made to comply with building regulations for low-rise developments. They are therefore suitable for a wide range of applications including low-rise balconies, low-rise roof terraces and raised decking areas.

What is the difference between timber and composite balustrades?

The main difference between the two solutions is the material make-up and long-term performance. While timber has its benefits, the material is subject to weathering and degradation in outdoor environments. Composite balustrades are constructed from a mix of recycled plastic and timber fibres, offering various advantages, including longevity, low maintenance and long-term strength.

How are NeoTimber® goods delivered?

Most orders are delivered on a long wheel based van by a member of NeoTimber’s delivery team. Our logistics team always contact customers ahead of delivery to run through the in’s and out’s and we will never just turn up unannounced!

Where can I purchase NeoTimber® products?

All NeoTimber® balustrade products can be purchased from our website. You can also order by phone or in person from our Leicestershire based showroom in Coalville, by appointment only.

Why are composite balustrades more expensive than timber?

Composite balustrades are made of a combination of wood and plastic which have to be processed in order to mould the material. This processing is more expensive than felling and milling timber and therefore the price of the product is naturally higher.