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FAQs

What is composite cladding?

Wood plastic composite cladding is a fusion of reused wood fibres and recycled plastic that would have otherwise been thrown away. Composite cladding provides superior resilience, durability and a performance that timber can’t deliver. It doesn’t warp or rot, split or chip, this makes it perfect for the British climate! Very popular with homeowners, commercial [...]

What is the difference between composite cladding and wood?

We provide high-quality composite cladding boards which combine the resilience of plastic with the natural aesthetic of wood. Timber cladding requires regular maintenance as it is exposed to the elements. However, composite cladding won’t splinter or warp, is more robust, and will never need painting or varnishing.

Why is composite cladding more expensive than treated wood?

Composite cladding is more expensive to manufacture, due to the processes required to create it. However, it is a more sustainable solution for the future. Buying composite material is a genuine investment as you won’t need to pay for maintenance, repair and replacement of wood cladding, which is more susceptible to perish, rot, split and [...]

How long will NeoTimber® composite cladding last?

Composite cladding is strong and durable, by design. You can expect it to last for years with minimal maintenance. All NeoTimber® products come with a 25-year residential warranty and 10-year commercial warranty.

Is NeoTimber® cladding suitable for use in commercial and residential settings?

NeoTimber® composite cladding is fit for both residential and commercial use. We have been a leading manufacturer of composite materials for over 10 years, supplying private homes and businesses with excellent quality solutions. We have developed products to suit all budgets and requirements. To help decide which product may be best for your upcoming cladding [...]

What is the difference between your traditional and capped composite cladding ranges?

Our traditional composite cladding board (Classic range) is made from a single mould of wood and plastic composite material – making is a long-life alternative to timber cladding. The next generation of cladding is our capped composite cladding (Deluxe & Slatted range), these are made with a traditional composite material but with a tough polymer [...]

How are NeoTimber® cladding goods delivered?

Most orders are delivered on a long wheel-based van by a member of our dedicated NeoTimber® delivery team. For larger deliveries, we will use a suitable heavy goods vehicle with a higher weight capacity. Our logistics team will always contact customers ahead of delivery to ensure all is good to go. We never just turn [...]

Can I collect the cladding from your warehouse?

As well as a UK nationwide delivery service, we also offer the option of a pickup from our Coalville based warehouse. Our collection times are Monday-Friday, 09:00-15:00. Simply opt for the ‘Local Pickup’ option on the checkout of our online store, or contact a member of our dedicated sales team on 01509 323 170.

How long does it take for goods to be delivered?

We keep our entire composite cladding product range in stock, so your lead time is solely governed by the delivery option you choose at checkout: either a 3-5 working day window on our “Express Delivery Service”, or a 7-10 working day window on our “Economy Delivery Service”.

Where can I purchase NeoTimber® cladding products?

When buying NeoTimber® cladding, you deal with NeoTimber® directly: either buy online or contact a member of our sales team on 01509 323 170. In distributing our own products, we have much better control over the experience that our customers receive.