How are NeoTimber’s products delivered?
All of NeoTimber’s products are distributed with our own courier service. This is done to ensure the products are not damaged in transit.
Is NeoTimber furniture suitable for use in commercial and residential settings?
The versatile nature of our plastic furniture means it can be used for both commercial and residential settings. Click on our sectors page to find out more.
Can I collect furniture from your warehouse?
Although we offer a UK nationwide delivery service, you can collect your order from our Coalville-based warehouse. We are open Monday to Friday, 09:00 – 14:00. Simply choose the “local pickup” option when you reach the check-out of our online shop, or contact our sales team on 01530 382 180.
What is the delivery time for my order?
The delivery time for your order will depend on which delivery service you selected at the checkout. The timeframe is 3-5 working days with our Express Delivery option, or alternatively, 7-10 working days with our Economy option.
Do you have a showroom?
We have a showroom based in Coalville, Leicestershire, UK. You are welcome to visit from Monday to Friday, between our opening times of 09:00 – 17:30. Ring us on 01530 382 180 to arrange an appointment.
How much does your furniture cost?
You can view our complete plastic furniture range here, to see a complete list of our prices .
Can I saw NeoTimber plastic?
You can saw plastic. We recommend using circular blades with crossed teeth, and starting the cut from the front facing site, so the cut goes through the back face of the plastic profile.
Can I drill into plastic?
Plastic can be drilled. Make sure to remove any plastic waste and pause to allow the plastic to cool down from the heat of friction.
Can NeoTimber plastic be stapled?
Unlike timber, the compact surface of plastic is hard to staple. We would recommend using alternative methods of fixing.
How do I clean NeoTimber’s plastic furniture?
NeoTimber’s plastic furniture is designed to be extremely low maintenance, and any staining and marks can be simply wiped down with a sponge and hot soapy water. View our cleaning and care page for more detailed information.